Skip to main content

Fallout 76 Refunds Available In Australia After Players Complain About Bugs And Other Issues

Australia's top consumer law regulator has announced that some people who bought Fallout 76 will be able to request a refund after ZeniMax acknowledged missteps related to the game.

The Australian Competition and Consumer Protection Commission (ACCC) said in a news release that ZeniMax, which owns Bethesda, "acknowledged they were likely to have misled consumers about their consumer guarantee rights in relation to the online action game Fallout 76."

ZeniMax's European and Australian divisions "accepted that their actions were likely to have contravened the Australian Consumer Law." Some people complained to the ACCC that ZeniMax staff denied them refunds after they experienced bugs and other network issues with the controversial always-online Fallout game. This runs against Australian Consumer Law.

"ZeniMax has acknowledged that they are likely to have misled certain Australian consumers about their rights to a refund when they experienced faults with their Fallout 76 game," ACCC Commissioner Sarah Court said in a statement.

ZeniMax will offer refunds to Fallout 76 purchasers in Australia who requested refunds between November 24, 2018 and June 1, 2019. Players will lose access to Fallout 76 once they accept the refund.

"When a consumer has purchased a product that has a fault which amounts to a major failure, the Australian Consumer Law provides them with the right to ask for their choice of either a repair, replacement, or refund," Court said.

In addition to paying out refunds, the ACCC said ZeniMax is updating its customer service documents to better reflect Australian consumer protections.

Fallout 76 was released in November 2018 on PS4, Xbox One, and PC, and the reviews were generally unkind to the role-playing game. Unlike previous entries in the series, Fallout 76 adopted an always-online, multiplayer-focused approach, which did not resonate with everyone.

Bethesda continues to update and support the game with new content and features, including a battle royale mode. Most recently, Bethesda spurred more controversy when it launched a $100-per-year subscription service for private servers.

At E3

Developing...



from GameSpot - All Content https://ift.tt/2NH0pGH
Labels:

Comments

Post a Comment

Popular posts from this blog

MediEvil Review - Bones 'n Brawn

As a remaster of the 1998 puzzle-platformer of the same name, MediEvil holds up reasonably well. Its cartoonishly charming characters and varied, if relatively simplistic, level design both stands the test of time and looks better than ever thanks to a complete graphical overhaul. But as much as MediEvil can feel like a warm blanket of nostalgia--especially for those of us who played the game 21 years ago--it also feels incredibly dated, with jittery controls and camera issues that regularly get in the way of progress. You play as Sir Daniel Fortesque, a dead knight who is returned to life when the sorcerer Zarok makes an unexpected return to Gallowmere, bringing with him hordes of monsters. Fortesque remains every bit as charming a character as he was; his gnarled teeth, warbly voice, and single, rolling eyeball lose none of their charisma in the remastering process. Zarok's design hasn't aged well, though, and the new visuals leave him looking like a plastic doll who’s been
Post a Comment
Read more

Huge New Year Sale: Star Wars, Marvel, And Disney Toys, Funko Pops Are Up To 90% Off

To celebrate the arrival of 2020, Entertainment Earth is hosting a New Year sale on action figures, Funko Pops, statues, plushies, and much more from some of the most popular entertainment franchises on the planet. You'll find discounts up to 90% off on everything from Star Wars action figures to Marvel and DC Funko Pops to Doctor Who glassware . Entertainment Earth's New Year Sale runs through January 14 and includes more than 900 different products. Some of the highlights of the sale include steep discounts on Hasbro's awesome Black Series Star Wars action figures and a large assortment of Funko Pops and vinyl figures starting at roughly $3 a piece. You can browse the whole sale at Entertainment Earth. The online retailer makes things simple, as you can easily narrow down search results to only see what you're interested in. You can start by choosing a theme (entertainment franchise) and then further narrow down the results by specific characters. Alternatively,
Post a Comment
Read more