Skip to main content

Fallout 76 Refunds Available In Australia After Players Complain About Bugs And Other Issues

Australia's top consumer law regulator has announced that some people who bought Fallout 76 will be able to request a refund after ZeniMax acknowledged missteps related to the game.

The Australian Competition and Consumer Protection Commission (ACCC) said in a news release that ZeniMax, which owns Bethesda, "acknowledged they were likely to have misled consumers about their consumer guarantee rights in relation to the online action game Fallout 76."

ZeniMax's European and Australian divisions "accepted that their actions were likely to have contravened the Australian Consumer Law." Some people complained to the ACCC that ZeniMax staff denied them refunds after they experienced bugs and other network issues with the controversial always-online Fallout game. This runs against Australian Consumer Law.

"ZeniMax has acknowledged that they are likely to have misled certain Australian consumers about their rights to a refund when they experienced faults with their Fallout 76 game," ACCC Commissioner Sarah Court said in a statement.

ZeniMax will offer refunds to Fallout 76 purchasers in Australia who requested refunds between November 24, 2018 and June 1, 2019. Players will lose access to Fallout 76 once they accept the refund.

"When a consumer has purchased a product that has a fault which amounts to a major failure, the Australian Consumer Law provides them with the right to ask for their choice of either a repair, replacement, or refund," Court said.

In addition to paying out refunds, the ACCC said ZeniMax is updating its customer service documents to better reflect Australian consumer protections.

Fallout 76 was released in November 2018 on PS4, Xbox One, and PC, and the reviews were generally unkind to the role-playing game. Unlike previous entries in the series, Fallout 76 adopted an always-online, multiplayer-focused approach, which did not resonate with everyone.

Bethesda continues to update and support the game with new content and features, including a battle royale mode. Most recently, Bethesda spurred more controversy when it launched a $100-per-year subscription service for private servers.

At E3

Developing...



from GameSpot - All Content https://ift.tt/2NH0pGH
Labels:

Comments

Post a Comment

Popular posts from this blog

Kenny Omega's AEW Dynamite Entrance Is A Love Letter To Undertale

It's no secret that professional wrestler and executive vice-president of All Elite Wrestling Kenny Omega loves video games. And on the October 30 episode of TNT's weekly wrestling show, AEW Dynamite, Omega showed off his love for Undertale . Before he entered the ring, his video package played a 16-bit cutscene that was very reminiscent of the game, featuring a yellow and red disembodied head, which is totally a knock at the New Japan Pro Wrestling's logo--a company Omega wrestled for--explaining Omega left all his friends and now, he's all alone. This includes a silhouette of Omega's former tag team partner, Kota Ibushi. You can check out the video for yourself below. The sound effects and dialogue from the end of that section are taken directly from Undertale. After the video package ended, Omega entered wearing a Sans mask, while Megalovania--the song from the game--played in the arena. Surprisingly, this worked incredibly well as entrance music for one of t...
Post a Comment
Read more

9 Of The Best Steam Winter Sale Games For $20 Or Less

The Steam Winter Sale rages on, with big discounts on hundreds of games. It runs through January 3, so time is running out for anyone who wants to save a bundle of cash on some of the best PC games of recent years. If you don't want to put a dent in your cashflow in this post-holiday period, that's wholly understandable. To help you find some of the best games available for an affordable price, we've scanned through the Steam Winter Sale and selected some of the top titles. Read on for the goods. If you don't find something you want, plenty of other sales are live this week as well. GOG is having a winter sale of its own right now, and it's giving away certain games for little or nothing. Also, if you'd like to spend even less, check out our picks for the best games in the Steam sale under $10 . Now on with the show. 1. Borderlands: The Handsome Collection Borderlands 3 is likely to come out eventually, and you'll want to know what's happening on...
Post a Comment
Read more